Privacy Policy Bright Support

In accordance with Victorian legislation and Government policy, Bright Support protects the privacy of personal and health information it holds and uses it only for the purposes intended.

This Privacy Statement explains how your personal information (being information capable of identifying you as an individual) will be treated as you access and interact with this website: https://www.brightsupport.com.au.

For information regarding the privacy and security of participant information collected by Bright Support, please contact us at care@brightsupport.com.au.


What Information is Collected and How Is It Used?

This site uses visitor logs to automatically record non-personal data, which does not identify specific users. To the extent that any data could identify you, we will not attempt to use that data to identify you unless required by law. De-identified data from the visitor logs may be used to update and improve this website and for statistical purposes only.

Email messages you submit via this site may include personal information such as your name, email address, and telephone number. This information will only be used to respond to specific user queries and will not be added to any mailing lists nor disclosed to any third party without your knowledge and consent, unless required by law.

Articles or content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you are logged into those websites.


Security of Information

Bright Support implements technical and administrative safeguards to protect personal and sensitive information, whether in paper-based or electronic form, from misuse, loss, unauthorised access, or unauthorised disclosure.

However, you should be aware that there are risks in transmitting information online. If you are concerned about sending sensitive material over the internet, we encourage you to contact us by telephone or postal mail.

Information is stored and disposed of in accordance with our obligations under the Public Records Act 1973 (Vic) and applicable privacy legislation.


Access to Information

In accordance with the Freedom of Information Act 1982 (Vic), you have the right to request access to your personal information held by Bright Support. If any information in your record is incorrect, you also have the right to request that it be corrected.

Requests for access to personal or participant records must be made in writing to:

Bright Support
279 Wyndham St,
Shepparton VIC 3630
Tel: 1800 407 508
Email: care@brightsupport.com.au


Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Business Name: Bright Support
Phone: 1800 407 508
Email: care@brightsupport.com.au
Website: https://www.brightsupport.com.au
Facebook: https://www.facebook.com/brightsupportcare